Shipping & Returns
What are the delivery charges?
Sitaram Ayurveda offers rate as per the weight and location per order consignment and this is changeable as per the number of products ordered for shipping to selected states in the country. Orders with value above Rs. 1200/- will be shipped without delivery charges.
What is the estimated delivery time?
Generally, Sitaram Ayurveda products ordered are delivered within 4 to 5 Working days. Working days exclude public holidays and Sundays. Delivery to certain destinations may take 5 to 7 Working days based on their geographic location and reach. Doctor/Distributor supplies will be through surface transport mode.
Are there any hidden costs (Sales tax, octroi etc.) on Sitaram Ayurveda products?
There are NO hidden charges when you purchase Sitaram Ayurveda products. The price you see on the product page is exactly what you would pay. Sales tax, Octroi etc. if any applicable in the state of consumption, is the responsibility of the buyer.
Delivery charges are not hidden charges and are charged by Sitaram Ayurveda .
What does “Out of Stock” mean?
“Out of Stock” means, currently these Sitaram Ayurveda products are not available for sale. Please write to us at firstname.lastname@example.org requesting for product availability. This shall mean the product is temporarily available only.
Does Sitaram Ayurveda deliver internationally?
Sitaram Ayurveda doesn’t deliver items internationally. You will be able to make your purchases on Sitaram Ayurveda website from anywhere in the world with credit/debit cards issued in India, but please ensure the delivery address should be in India.
To receive products to your International address, please write to us at email@example.com .
Return and Cancellation Policy
All Sitaram Ayurveda products are covered by Sitaram Ayurveda ‘s Customer Product Refund Policy. If the Product is found defective:
You are entitled to return it within 7 days from the Date of Delivery for a Full Refund
The Invoice for the Purchase should be available upon Return of the Products
This Policy does not apply to Products that have been Intentionally Damaged or Mishandled.
If you have any questions, please contact our customer care number or email us at firstname.lastname@example.org.
Customers will have an option to cancel their orders through the dashboard when they login into their profile.
Customer needs to initiate the order Cancellation within the next business day after the Payment In case the order has already been shipped, they need to approach the customer care through email@example.com directly and get the order cancelled with Refund.
Product should not be opened/used and should be in a Marketable Condition.